Job Description:
Go for site visit as per the defined schedule.
Provide update on requirement of used spare parts during site visit
Correspondence with team upon any confusion while repairing
Make sure all the necessary tools are carried while going for installation or complaint.
After installation, product briefing and demonstration to be done.
Swiftly respond to customers call regarding issues
Job sheet provided by the company should be compulsory filled out.
Provide information to concerned department head if customer directly calls for complaint as it needs to be registered and scheduled.
Daily update regarding completion of work should be given to concerned department head.
Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
Evaluating the quality of all services and identifying areas that need improvements.
Following up with clients regularly to assess and ensure their satisfaction.
Others as directed
Job Specification:
Intermediate pass
Skillful in fitting chimneys, repair electronic appliances
Having a vehicle of his own
1 year working experience in the related field
Pleasing personality as he needs to visit at customer's home.
Starting Salary 15 to 20k; Fuel & Maintenance- Extra